Before we start

Our service terms

Existing conditions

Backflow assemblies, unions, shut-off valves, and surrounding piping wear with age. We are not responsible for leaks or failures in existing components that occur during or after normal testing, repair, or installation work.

Repairs on approval only

If your assembly fails its test, we clean and re-test it first. Any repair or replacement is quoted and performed only with your approval. Re-testing after a repair we performed is included.

Our work, guaranteed

We stand behind the parts we supply and the workmanship we perform. If something we installed or repaired fails because of our work, we'll make it right.

Scheduling & payment

Our office confirms every appointment by phone — nothing is booked automatically online. Payment is due on completion of the work unless otherwise arranged.

Read our full service terms →

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